Last updated: October 27, 2020
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the fraq.tech website (the “Service”) operated by fraq.tech (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service of FRAQtech LLC.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
ELIGIBILITY
An individual needs to be 18 years of age or older to use our services. The user should be able to form legal binding contracts. Any use of the Services by anyone under the age of 18 is strictly prohibited. If you are a minor in your jurisdiction of residence, you must have the consent of your parent or legal guardian to enter the Terms and use the Service. If you have previously been suspended from the Services, or if we have previously suspended or deactivated your User Account (defined below), you are prohibited from use of the Services.
Cookies
When you use our Services, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags, web beacons, browser analysis tools, and web server logs. As you use our Services, your browser and devices communicate with servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for services and information. Additional information on how to opt-out of certain tracking features is set forth in the Your Choices section below.
The information from cookies and related technology is stored in web server logs and also, in web cookies kept on your computers or mobile devices, which are then transmitted back to our Services by your computers or mobile devices. These servers are operated and the cookies managed by us, our business partners or our service providers.
A “cookie” is a small amount of information that a web server sends to your browser that stores information about your registration and your use of the Website and/or the Services. Some cookies contain numbers that allow us to connect the Website and/or the Services with other information we store about you in your profile or as related to your interactions with the Website and/or the Services. Some cookies are temporary, whereas others may be configured to last longer.
Pixel tags and web beacons are tiny graphic images placed on Website pages or in the e-mails that allow us to determine whether you have performed specific actions. When you access these pages or open e-mail messages, the pixel tags and web beacons generate a notice of that action to us or our applicable service providers. These tools allow us to measure response rates to our communications and improve the Website and/or the Services.
We use the following cookies:
Strictly necessary cookies: These are cookies that are essential for the operation and security of our Website.
Analytical/performance cookies: These cookies collect information about how you use our Website. For example, they allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: These are used to recognize you when you return to our Website and remember the choices you make. This enables us to personalize our content for you and remember your preferences (for example, your choice of language or region).
Targeting cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Difference between session and persistent cookies
“Session” cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser.
“Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided and storing such information.
First and third-party cookies?
Cookies may be set by the website you are visiting or by another website prior to or during your visit. These are known as first and third-party cookies.
First party cookies belong to the website domain that appears in the browser address bar and we may set these cookies when you visit our Website in order to recognize you when you return to our website.
Third-party cookies belong to website domains different from the one shown in the address bar. Some websites can feature content from third-party domains (such as banner ads). Other websites may also set cookies on your device during a visit to our Website. These sites will be an approved vendor of ours, such as Google analytics, Facebook or Twitter.
In particular, we wish to draw your attention to the following use of cookies:
Google Analytics. Our Website uses Google Analytics to collect information about how visitors use our Website. We use the information to compile reports and to help us improve our Website and Services. The cookies collect information in an anonymous form, including where visitors have come to the site from and the pages they visited. For more information on Google Analytics, please click here or for more details of how Google uses data when you use our Website and Services, please click here.
In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to Personal Information. For example, we use information we collect about users to optimize our Services and understand its traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Information. In that case, this Privacy Policy governs how we use that information.
Additionally, if you have visited one of our mobile websites or activated one of our mobile-device applications, and if the settings on your location-aware device allow us to receive Location Information, we will collect that automatically. If we associate Location Information with other Personal Information, this Privacy Policy governs how we would use that information too.
Opting Out
Currently, our Services do not recognize browser do-not-track signals. However, you may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Use License
Unless otherwise stated, FRAQtech LLC and/or it’s licensors own the intellectual property rights for all material on FRAQtech LLC. All intellectual property rights are reserved. You may view and/or print pages from www.fraq.tech for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from www.fraq.tech
Sell, rent or sub-license material from www.fraq.tech
Reproduce, duplicate or copy material from www.fraq.tech
Redistribute content from FRAQtech LLC (unless content is specifically made for redistribution).
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.
No use of FRAQtech LLC’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 15 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Otherwise, if the change is not considered material, will be updated with immediate effect. You can visit current version of our Terms at this page anytime. The user is responsible for periodically checking the terms for any change and/or an update.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us at info@fraq.tech about it. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Contact Us
If you have any questions about these Terms, please email us at info@fraq.tech.
Returns and Refunds Policy
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Please read this policy carefully. This is the Return and Refund Policy of FRAQtech LLC.
We issue refunds for digital products within 30 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
You can ask for a full refund if you are not satisfied with the initial samples provided by FRAQtech LLC There is no full-refund if your project moves to round two i.e. if you place a revision on initial concept. You may request a refund by sending a written Refund Request on refunds@fraq.tech. Upon timely receipt of the request, FRAQtech LLC, will refund the total payment made by you, less a service and a processing fee on the package amount for a logo package whereas in case of a website, if the website is in the development phase, some percentage of the Design Cost will be deducted from the package amount processed for refund.
There are no refunds for any rush service charges. 24-hour design fees and 24-hour rush changes are non-refundable too.
In case of refund approval, the client will get his amount credited back within next 10-15 Business Days.
We won’t entertain or refund any orders if the client stays non-responsive for 45 Days but the client can send us an email to hold the project if there is any personal issue. Also, if the client is non-responsive for more than 60 Days then the client has to pay a fee of $150 for re-initiating the project.
In case if the client wants to forfeit the website portion of a combo package after 30 days, refund won’t be applicable; though we can hold the project in such case and the client can get the project re-initiated without any charge.
Furthermore, the customer shall forfeit the right to the refund outlined above if he/she requests additional revisions (more design changes than mentioned in the package) or modifications to any of the initial concepts. As a customer, you shall also forfeit the right to a refund if you do not respond in a timely manner to a status notification from www.fraq.tech.
Additionally, you acknowledge that you will have no right (express or implied) to use any response, product, service, content, or media, nor will you have any ownership interest in or to the same in case you request a refund.
In case of finalizing one part of the order, the customer won’t be eligible for a refund for the rest of the package.
Contact us
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If you have any questions about our Returns and Refunds Policy, please contact
us:
* By email: info@fraq.tech/refunds@fraq.tech